Tour Condition

Tour Condition

Booking
All tour costs are quoted net in US Dollar and subject to change without notice.

Payment
A deposit of 50% of the tour cost is required after confirmation and must be made 45 days prior to the arrival of the clients. The rest will be collected on arrival.Service shall not be provided unless remittance reaches us prior to the arrival of the clients. Cast on arrival is acceptable only when payment cannot be made in advance. For tours that are confirmed 30 days before the arrival date, it is advisable for Travel Agents to arrange for cash on arrival to avoid payment in transit.

Cancellation
Cancellation shall be effective on the day the written notice is received.
Cancellation fees are as follows;
30 days prior to arrival - Nil
29 to 21 days prior to arrival - US$ 20.00 per person
20 to 7 days prior to arrival - US$ 40.00 per person
Less than 7 days prior to arrival - 30% of the tour cost

Group Discount
Tour leader of a group of 12 members will be given a 50% discount on rooms, transfers and tours.
Every 16 members of a group will be given complimentary subject to maximum limit of three members.

Package Tour
Package Tour includes meeting and assistance by our tour guide on arrival and transfer, porter age for two pieces per person; escorted city sightseeing and excursion; entrance fees for some famous pagodas, temples, museums and archaeological zone; and accommodation on full pension basis.

Guide Service
All transfers and sightseeing tours are escorted by the accompanied language guide among the four languages; English, Spanish, German and French.

Accommodation
Accommodation will be provided at the standard hotels but in the event that it is not possible, every effort will be made for an alternative at other hotels of the similar standard.

Meals
Daily breakfast will be provided at the hotels. Lunch and dinner will be provided at restaurants.

Baggage
Two pieces of baggage not exceeding 44 Lbs (20 kgs) per person is allowed. Any loss or damage to baggage or belonging are not the responsibility of the company. However, the company will assist for claims.

Refund of Unused Services
No refund will be given after the commencement of travel for unused tickets, transportation, sightseeing tours, accommodation, meals or other services either in part or full according to the programs.

Responsibility
Neither GRACE TRAVELS & TOURS CO., LTD nor any person assisting is responsible for any loss, injury, damage, accident, delay or irregularities sustained by the clients including those occurred outside the tour programs.
The company does not accept responsibility for loss or additional expenses due to accident, delay or changes in air or other services, sickness, weather, strike, or other causes.
GRACE TRAVELS & TOURS CO., LTD may substitute flight with train coach services when deemed necessary due to circumstances unforeseen or beyond its control. However, GRACE TRAVELS & TOURS CO., LTD will always make full endeavors to keep up the original tour programs and arrangements